ICPI's Primary Services and Solutions

ICPI focuses on Performance Improvement, using comprehensive strategic alignment, analysis, planning, execution, and measurement processes so that performance solutions are effective. ICPI takes the guesswork out of getting results by identifying and defining the real barriers that are hindering your best performance. We can help you implement results based solutions that will have the greatest impact to the organization and get the attention of senior management.

ICPI services and solutions will help your organization identify and evaluate your current performance gaps between organizational strategy, people, behaviors, and processes. We utilize comprehensive methodologies that can assist a client through the preliminary planning processes to the complex implementation of very complex systems. 

ICPI utilizes several strategic alliances like Fidello Training Technologies (www.fidello.net) to provide online systems and tools to support all our solution sets and processes.

Our primary services and solutions:

Talent Management

Do you know what your current and future talent needs are?  Are you managing your Talentforce^TM in a systematic way in order to ensure continuity in all positions at all levels in your organization?  Are you developing knowledge capital for the future and retaining the talent you need now and for the next generation?  Partner with ICPI to learn more about developing an effective Talent and Performance Management Program.  Our talent management services and solutions include competency modeling, job profiling, development planning, performance planning and management, goal alignment, and succession planning. 

Performance Analysis, Measurement, and Metrics

Do you measure and manage the performance in your organization on a regular basis or only when you don’t get the results you want.  ICPI’ s products and services assists you in conducting strategic performance analysis and measurement processes so that you can get to the heart of the problem and implement the right solutions to dramatically improve results.  ICPI helps you establish metrics so you can manage your performance, aligning it with the results you want to achieve.  We can help you with evaluation processes to ensure your program receives the expected Return on Investment (ROI).  We can help you create a line of sight between organizational goals and strategy to employee performance.  No surprises for anyone only enhanced performance. 

Leadership Assessment and Development

High performing organizations have engaged motivated and committed employees.  Such organizations have leaders at all levels in the organizations.  Do you know who your leaders are?  Is leadership a role (supervisor or manager) or is it a process in your organization?  In today’s organization leadership should be a process—it should occur at all levels, producing high performance.  ICPI can help you bring out the leaders in your organization ICPI’s comprehensive view of leadership looks at values and competencies and helps prepare your culture to cultivate leaders at all levels.

Organization/Team Performance and Effectiveness

Do you give your organization and your teams a check-up on a regular basis to measure performance and effectiveness?  ICPI partners with you to identify strengths and gaps that may exist between organizational strategy, people, behaviors, and processes.  The ICPI approach is comprehensive and assists in determining priorities, identifying solutions and establishing metrics to manager your objectives and to get the results you want.

Assessments and Surveys

ICPI takes the guesswork out of identifying your challenges, gathering current and valid data that identifies the underlying issues that stand in your way of achieving your greatest performance. All ICPI assessments and surveys can be administered as standard instruments or fully customized to uncover more complex issues and needs. The instruments can be administered and reported using on-line or using paper-based formats.

For more information on ICPI Services and Solutions please contact us at info@icpiconsulting.com